Error code · Refrigerator

Electrolux Ice Dispenser Message DI SP (Jammed Chute)

Low risk · DIY check OK

Code: DI SP
Appliance: Refrigerator
Brand: Electrolux
Warranty: 30-day workmanship

What DI SP means

DI SP, sometimes written DISP, appears on Electrolux refrigerators with a through-door ice dispenser, such as the EI23BC35KS, EW23BC85KS and ERFC2393AS. It means ice is jammed in the chute. An alarm can sound when a cube sits in the chute too long. Ice will not dispense normally until the blockage is cleared. This is usually caused by clumped ice and not by a broken part.

Common causes of DI SP

Cubes frozen together in the bin or chute
Ice that melted and refroze after a power or door problem
The dispenser flap or chute not moving freely

✓ One safe check you can try

1. Take out the ice bin. 2. Let the ice thaw, empty the bin and clean it. 3. Check the chute for stuck cubes and clear them. 4. Put the bin back and test the dispenser. If DI SP returns, call us.

! Why to stop there

If ice keeps jamming, we check temperatures and the dispenser flap, not just the chute.
We look for a reason ice is melting and refreezing.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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DI SPDI SP questions

Why is my ice dispenser beeping and showing DI SP?

A cube is stuck in the chute. The alarm sounds when ice stays in the chute too long, and the dispenser will not give ice normally until the jam is cleared.

Can I just poke the ice out of the chute?

Thawing the bin and clearing the chute is safer than prying. Do not use knives or other sharp tools near the chute or the dispenser flap, because they can damage the parts.

DI SP keeps coming back. Why?

Ice may be clumping because of temperature swings, door openings or a sticky flap. If the jam repeats, we can check the freezer temperature and the dispenser path to find the cause.

Book a visit

Still unsure about DI SP?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150