Error code · Refrigerator

Door Ajar Alert on an Electrolux Refrigerator

Low risk · DIY check OK

Code: Door Ajar
Appliance: Refrigerator
Brand: Electrolux
Warranty: 30-day workmanship

What Door Ajar means

Door Ajar on an Electrolux refrigerator with an electronic display, such as the EI23BC30KS, EI28BS55IS or EW23BC85KS, means a door was left open for more than five minutes. An alarm sounds and the door ajar indicator lights. Closing the door turns it off. The mute sounds key silences active alarms. This is a normal alert and not a failure, unless it keeps showing with every door closed.

Common causes of Door Ajar

A door not fully closed because a shelf, bin or food blocks it
A door gasket that does not seal
A door switch that does not register the door as closed

✓ One safe check you can try

1. Close the refrigerator and freezer doors fully. 2. Make sure no shelf, bin or package is keeping a door from closing. 3. Press mute sounds or CLEAR ALERTS to silence the alarm. 4. If Door Ajar stays with all doors shut, call us.

! Why to stop there

If the alert stays on a closed door, we test the door switch and gasket before anything else.
We check that the door lines up and seals.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Refrigerator codes

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Door AjarDoor Ajar questions

Why is my refrigerator beeping and showing Door Ajar?

A door has been open for more than five minutes. Close it fully and the alarm should stop. You can also press mute sounds or CLEAR ALERTS to silence it.

The door is closed but the message stays. Why?

A shelf or bin may be keeping it from sealing, or the door switch may not be registering the door as closed. We can test both along with the gasket.

Will an open door spoil my food?

A short opening is fine. A door left open for hours can warm the cabinet. Check the food temperature, and use your judgment about perishable items after a long opening.

Book a visit

Still unsure about Door Ajar?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150