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Model library · Electrolux Refrigerator

E23CS78DSS

Electrolux E23CS78DSS Icon Refrigerator Repair

Most common issues on this model

  1. Frost that builds on the freezer back wall
  2. Warm refrigerator side with a cold freezer
  3. Evaporator fan noise
  4. Water or ice around the door seals

The E23CS78DSS is an older Icon side-by-side refrigerator. Three revisions are on record: E23CS78DSS0, E23CS78DSS1 and E23CS78DSS3. With only a few revisions on record, a part search can offer several look-alike choices, so we rely on the label inside your refrigerator rather than a guess.

With a side-by-side, a service call usually begins at the freezer back panel. We remove it, see how the frost has formed, and test the fan and defrost circuit. Frost that covers only part of the evaporator tells us something different from frost across the whole coil, and that guides us to the failed part more quickly than swapping parts one by one.

On the fresh food side we check the air damper and the thermistor. Door gaskets get a look too, since moisture around them can freeze into ice. The quote is given in writing before work begins, and we say honestly if the refrigerator has reached the end of its useful life.

Key features

  • Icon side-by-side refrigerator
  • Revisions E23CS78DSS0, E23CS78DSS1 and E23CS78DSS3
  • Older US model
E23CS78DSSE23CS78DSS questions
How do you tell which revision my refrigerator is?

The full model and serial are printed on the cabinet label. We read it as soon as we arrive, so the exact revision is settled before anything is ordered.

What does frost on only part of the evaporator mean?

Partial frost often points to a defrost problem, such as a failed heater or sensor. Frost across the whole coil leans toward fan or airflow issues. We test to confirm.

Can I just clear the frost myself?

Melting it helps for a while, but the frost returns if the defrost parts have failed. We find the actual cause, explain it, and give you the repair cost so the fix lasts.

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