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Model library · Electrolux Refrigerator

E23CS78ESS

Electrolux E23CS78ESS Side-by-Side Refrigerator Repair

Most common issues on this model

  1. Dispenser that gives slow water or no ice
  2. Freezer that frosts up around the evaporator
  3. Refrigerator side that warms up
  4. Water filter that has clogged and slowed the flow

Designer trim and a counter-depth cabinet make the E23CS78ESS the E-generation Icon side-by-side with a door dispenser. The dispenser serves ice and water through the door, and this is an older US model. Revisions E23CS78ESS0, E23CS78ESS1 and E23CS78ESS2 are on record. The Professional Series version in the same generation is the E23CS78EPS.

The dispenser makes this refrigerator a little more complicated to service than a plain model. If the water is slow or the ice stops, we start at the supply line and shutoff, move to the filter and inlet valve, and finish at the ice maker. Mineral buildup or an overdue filter can slow the flow, so we check those early.

Cooling gets tested too: fan, defrost parts and damper. The cabinet label gets read before any order goes out. Expect the quote in writing, with 30 days of coverage on labor afterward, and an honest word if the cost does not suit an older refrigerator. If the cost is not sensible for an older refrigerator, we will tell you.

Key features

  • Designer trim on a counter-depth side-by-side
  • Ice and water dispenser
  • Revisions E23CS78ESS0 through E23CS78ESS2
  • Older US model
E23CS78ESSE23CS78ESS questions
What slows the water at my dispenser?

A clogged filter or a partly closed supply valve is the first thing we check. After that comes the inlet valve. We explain each result and the cost before replacing anything.

Why did the ice stop but the water still works?

The ice maker has its own fill valve, mold and control. We check the freezer temperature first, since ice will not make properly if the freezer runs warm, and then the ice maker.

Is the ESS the same as the EPS?

One counter-depth side-by-side generation comes in Designer and Professional trim, so many checks are the same. Trim and revision details can differ, so parts are matched by the number on the label.

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