Model library · Electrolux Refrigerator

EW28BS71IS

Electrolux EW28BS71IS Wave-Touch Refrigerator Repair

Most common issues on this model

Door that swings open or does not stay shut
Cooling that is uneven from shelf to shelf
Noise from the evaporator fan
Display that reads differently from a thermometer

The EW28BS71IS is a standard-depth French-door model with a bottom freezer and Wave-Touch controls. It is also sold as the EW28BS71IB and the EW28BS71IW, and it has been built in many revisions, such as ISA and ISB. Electrolux has retired the model, though many Houston homes still use it.

When a French door will not stay shut, we look at more than the latch. The level of the cabinet, the hinges, the gasket and the contents of the door bins all play a part. After that we turn to the cooling: the fan, the air passages and the sensors that tell the control what to do.

With many revisions in the family, we check the label first to identify yours. Only then do we order any part. A written estimate comes before work starts, and we say so plainly if a repair would be unwise at this age.

Key features

Standard-depth French-door bottom-freezer refrigerator
Wave-Touch controls
Finishes EW28BS71IB, EW28BS71IS and EW28BS71IW
Many revisions, including ISA and ISB

→Codes

Error codes this model can show

SB / SbElectrolux Refrigerator Showing Sb: Sabbath Mode LOC (Perfect Temp Drawer)Electrolux Perfect Temp Drawer Reads LOC OFFElectrolux ICON Column Refrigerator Reads OFF PFPF Light on an Electrolux Refrigerator After a Power Outage Power FailElectrolux ICON Column POWER FAIL Light: What It Reports 77 77Electrolux Refrigerator Showing 77 77 (Demo Mode) CE (Perfect Temp Drawer)CE or a Dark Display on an Electrolux Perfect Temp Drawer DI SPElectrolux Ice Dispenser Message DI SP (Jammed Chute)

EW28BS71ISEW28BS71IS questions

Why will one door not stay closed?

A refrigerator that is out of level, a loose hinge or a gasket that has hardened can do it. We check level and hinges first, which are the simplest fixes.

What are ISA and ISB?

They are later builds of the same model. Parts can differ from the first builds, so we read the label and match them to your build before we order anything.

Does the display differ from my thermometer?

It can. A sensor may read incorrectly, or air may not circulate evenly. We measure the temperature on several shelves and test the sensor before we decide on a part.

Book a visit

Book repair for your EW28BS71IS

Book online in about a minute, or give us a call. Same-day appointments are available inside the Loop on most days, and next-day service across the rest of Houston.

(713) 979-9150