Error code · Refrigerator

LO and UL on an Electrolux ICON Column: Control Lock Messages

Low risk · DIY check OK

Code: LO / UL
Appliance: Refrigerator
Brand: Electrolux
Warranty: 30-day workmanship

What LO / UL means

LO and UL on an Electrolux ICON built-in all-refrigerator column with the Custom Set control, such as the E32AR85PQS or EI32AR80QS, are control lock messages. Holding CONTROL LOCK for three seconds locks the keys, and LO flashes for about a second. Holding it again for three seconds unlocks them and UL flashes. LO also shows when a key is pressed while locked. These are not errors.

Common causes of LO / UL

The control lock was turned on or off by a key hold
A key pressed during cleaning

✓ One safe check you can try

1. To unlock, hold the CONTROL LOCK key for three seconds. 2. Watch for UL to show on the display for about a second. 3. Wipe the control with a soft dry cloth so no key is pressed. 4. Try changing a setting. If the keys still do not respond, call us.

! Why to stop there

If the keys stay dead after unlocking, we test the keypad and control.
We check that the display responds normally.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Refrigerator codes

LOC (Perfect Temp Drawer)Electrolux Perfect Temp Drawer Reads LOC OFFElectrolux ICON Column Refrigerator Reads OFF PFPF Light on an Electrolux Refrigerator After a Power Outage Power FailElectrolux ICON Column POWER FAIL Light: What It Reports SB / SbElectrolux Refrigerator Showing Sb: Sabbath Mode E8 / E9Electrolux ICON Column Refrigerator Shows E8 or E9: Sensor Alarm H / HIElectrolux Refrigerator Alarm: HI Is Blinking HI°F (Perfect Temp Drawer)HI F on an Electrolux Perfect Temp Drawer After Start-Up or an Outage

LO / ULLO / UL questions

Is LO a low temperature warning on this refrigerator?

On this control it means the keys are locked. It is not a temperature message, so there is no cooling problem to chase. Hold CONTROL LOCK for three seconds to unlock.

What does UL mean?

UL flashes for about a second to confirm the control is unlocked and the keys work again. It is simply the confirmation that your three-second hold worked.

Why does LO flash when I touch a key?

While the control is locked, any key press shows LO for a moment. This is normal. Unlock the control to change a setting, and leave it locked to stop accidental changes.

Book a visit

Still unsure about LO / UL?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150