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Model library · Electrolux Refrigerator

EI23CS35KS

Electrolux EI23CS35KS Side-By-Side Repair

Most common issues on this model

  1. Ice maker that jams or stops
  2. Fan motor that grinds or hums
  3. Water dispenser that is slow or leaks
  4. Warm fresh-food side while the freezer is fine

In the Electrolux IQ-Touch line, the EI23CS35KS is a counter-depth side-by-side. It is also sold as the EI23CS35KB and the EI23CS35KW, which are other finishes of the same model. Electrolux has stopped making it, and plenty remain in service.

Side-by-side units like this one are usually found in kitchens with a narrow aisle, where counter depth keeps the doors from crowding the room. On models of this type we check the dispenser and ice system first, since those parts get the most use: the water filter, the inlet valve, the dispenser switch and the ice maker. Then we move to the evaporator fan and the temperature sensors.

Finish letters and revisions can change what fits, so the label’s model and serial go on every parts order. A written estimate comes first, and if the repair is not sensible for a unit this age, we say that up front.

Key features

  • Counter-depth side-by-side refrigerator
  • IQ-Touch controls
  • Finishes EI23CS35KB, EI23CS35KS and EI23CS35KW
  • Discontinued Electrolux model
EI23CS35KSEI23CS35KS questions
The EI23CS35KS dispenser drips or runs slowly. What is the cause?

Often it is a clogged water filter or a weak inlet valve, though a frozen dispenser tube can do the same. We replace nothing until we test the supply and the valve, then quote the part.

Are the KB, KS and KW versions repaired the same way?

Yes, they differ only by finish, so the service checks match. Even so, we look at the label first, because a part can vary by revision, and we confirm it before ordering.

Why would only the fresh-food side warm up?

In a side-by-side, cold air travels from the freezer through a damper or passage. A blocked passage, a stuck damper or a weak evaporator fan can starve the fresh-food side. We check airflow first, then the sensor and control.

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