Ice from your Electrolux ice maker should be clear and solid. If the cubes come out tiny, hollow, stuck together or cloudy, the machine is working but something is off with the water or the cold.
Tiny or thin cubes
The mold is not filling completely. Look at:
- The water filter. A clogged or old filter lowers flow.
- The supply valve and line, for kinks or a partly closed shutoff.
- Home water pressure, which can be low in some Houston homes at peak hours.
- A partly frozen fill tube, which gives small, odd-shaped ice.
Hollow cubes
Hollow or ring-shaped cubes often come from a lack of water in the mold, or a freezer that is a little warm and freezes the cube unevenly. Check the freezer temperature and the door seal.
Cloudy or white ice
Minerals and air in the water cause cloudy ice. A fresh filter helps. A very high mineral content in the home supply is something a filter may not fully fix.
Cubes frozen into a clump
Ice that sticks together may have sat unused or partly melted and refrozen. Empty the bin, discard the old ice and let the maker restart. If it clumps again, the freezer may be cycling warm because of airflow or defrost trouble.
When to ask for service
- New filter, normal supply, and the ice is still wrong.
- The ice maker stops filling, or water leaks near the unit.
- The ice tastes or smells bad after a fresh filter and a bin wash.
The shape of the ice tells us where to look, but not exactly what failed. A weak water valve and a low-pressure supply produce nearly the same ice, so we test the flow at the valve.
Older ice makers, including those in refrigerators that are 10 or more years old, are still repairable in many cases. If the cabinet is the real issue, we say so.
Further details are on the ice maker repair page. To arrange a visit, phone us or fill in the contact form, and tell us when you last changed the filter. Every appointment comes with a three-hour arrival window, and any repair is priced in writing before we begin.