Error code · Dishwasher

Electrolux Dishwasher Code i11: Fill Timeout While the Pump Runs

Medium · inspection needed

Code: i11
Appliance: Dishwasher
Brand: Electrolux
Warranty: 30-day workmanship

What i11 means

On Electrolux built-in dishwashers of the Durham platform, the ICON, EI24CD35, EI24ID30, EI24ID50, EW24ID70 and EW24ID80 models, i11 means a dynamic fill timeout. During the wash, while the wash pump is running, the dishwasher expects to top up water, and the fill did not complete in time. It is a close relative of i10 but happens later, once the cycle is under way. The cycle stops and the display shows i11, often with a tub that looks too empty.

Common causes of i11

Low or interrupted water supply
Fill valve not holding open
Air or foam in the tub confusing the fill
Water level sensing reading wrongly

✓ One safe check you can try

1. Check that the shutoff valve under the sink is fully open. 2. Look at the supply line for a kink or a pinch. 3. Use only dishwasher detergent, since too much soap foam can disturb the water level. 4. Run a short cycle and note whether i11 returns, then call us if it does.

! Why to stop there

i11 happens with the pump running, so we test the fill valve and the water level sensing together.
We check for oversudsing from soap, which can imitate a low fill.
We tell you the price in writing, and our repair has a 30-day workmanship warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Dishwasher codes

PRESS STARTElectrolux Dishwasher Message PRESS START: Close the Door LOCElectrolux Dishwasher Message LOC: Controls Locked PFElectrolux Dishwasher Message PF: Power Was Interrupted i60Electrolux Dishwasher Code i60: Water Not Heating Up i61Electrolux Dishwasher Code i61: Water Too Hot i70Electrolux Dishwasher Code i70: Temperature Sensor Out of Range i80 / i81Electrolux Dishwasher Codes i80 and i81: Automatic Door Opener i90Electrolux Dishwasher Code i90: Control Memory or Display Data Error

i11i11 questions

Is i11 the same as i10?

They are close, but i10 happens at the start of the fill and i11 while the pump runs. We treat them separately. They are close relatives, but i10 reports a slow fill at the start, and i11 reports a fill that fails while the pump is running.

Can soap cause it?

Yes, too much or the wrong soap can make foam that confuses the water level. Use detergent made for dishwashers. Yes, too much soap or the wrong kind makes foam that can confuse the water level, so use only detergent made for dishwashers.

Do I need a plumber?

Usually not. Most cases are the fill valve or the level sensing, which we handle. Usually not, since most cases involve the fill valve or the level sensing inside the dishwasher, which is work we handle ourselves.

Book a visit

Still seeing i11?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150