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Error code · Dishwasher

Electrolux Dishwasher Code i30: Water in the Base Pan

On Electrolux built-in dishwashers of the Durham platform, the ICON, EI24CD35, EI24ID30, EI24ID50, EW24ID70 and EW24ID80 models, i30 comes from the Aqua Control sensor, which detects water in the base pan under the tub. When it…

High · stop use, call now
Code
i30
Appliance
Dishwasher
Brand
Electrolux
Warranty
30-day workmanship

What i30 means

On Electrolux built-in dishwashers of the Durham platform, the ICON, EI24CD35, EI24ID30, EI24ID50, EW24ID70 and EW24ID80 models, i30 comes from the Aqua Control sensor, which detects water in the base pan under the tub. When it finds water, the drain pump runs and the cycle stops, so a leak or overflow cannot run on. The base pan should always be dry, so i30 is a message to take seriously and not to ignore. You may or may not see water on the floor.

Common causes of i30

  • Loose or leaking sump hose or clamp
  • Overflow float moved to its lower position
  • Door seal or spray arm leaking
  • Tub overfilled by a stuck fill valve
✓ One safe check you can try

1. Switch the dishwasher off and shut the water supply under the sink. 2. Wipe up any water you can see around the dishwasher. 3. Look under the sink for drips at the supply line and drain hose connections. 4. Do not run the dishwasher until we have checked it. Call us and tell us what you found.

! Why to stop there
  • The sensor tells us water reached the pan, not where it came from, so we trace the water to the source.
  • We check sump hoses and the overflow float, which are common places for this.
  • We tell you the price in writing, and we give a 30-day workmanship warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
i30i30 questions
Is it safe to keep using it?

We suggest not. A leak can damage the floor and cabinets, so shut off the water and wait for us. We suggest not running it, since a leak can soak the floor and cabinets, so shut off the water and wait for our visit.

What is the Aqua Control sensor?

It is a float or sensor in the base pan that detects water. When it trips, the dishwasher stops and drains. It is a float or sensor sitting in the base pan, and when water reaches it, the dishwasher stops and the drain pump empties the pan.

Could it have been a one-time spill?

Possibly, but we still check, because small leaks are easy to miss until they cause damage. Possibly, but we still check, because small leaks are easy to miss until they have already caused damage to the cabinet or floor.

Book a visit

Still seeing i30?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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