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Error code · Dishwasher

Electrolux Dishwasher Code Er 13: System Failure

Er 13 on the Electrolux Wave-Touch and IQ-Touch built-in dishwashers, the EWDW6505G and EIDW6305G, means the control has lost control of the unit. This is the catch-all system failure message: the control cannot trust its own…

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Code
Er 13
Appliance
Dishwasher
Brand
Electrolux
Warranty
30-day workmanship

What Er 13 means

Er 13 on the Electrolux Wave-Touch and IQ-Touch built-in dishwashers, the EWDW6505G and EIDW6305G, means the control has lost control of the unit. This is the catch-all system failure message: the control cannot trust its own readings or outputs, so it stops everything. You may see the display lock up or the cycle halt. These are older dishwashers that remain in many homes, and we repair them.

Common causes of Er 13

  • Main control board malfunction
  • Power supply to the control
  • Connection between boards
  • Interrupted power during a cycle
✓ One safe check you can try

1. Note whether the display froze, went blank or kept showing Er 13. 2. Press the door shut and listen for the latch. 3. Remember whether the lights flickered or the power went out around then. 4. Leave the dishwasher unused and call us with those details.

! Why to stop there
  • Er 13 is broad, so we test the supply, board connections and control output to find what lost control.
  • A restart can clear one event, but not a failing board, so we watch whether it repeats.
  • If an older dishwasher is not worth the repair, we tell you plainly, and the price is written first.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
Er 13Er 13 questions
Why is this code so general?

It reports that the control lost control, without naming the part. We find the reason by testing. Er 13 does not name a single part, because it means the control cannot be sure of anything, so we find the reason by testing.

Could a power flicker cause it?

Yes, a brief interruption can trigger it. If a restart clears it and it stays away, there may be nothing more to do. A short power interruption can cause it on an older control, and if it never comes back, there may be nothing more to do.

Should I buy a new dishwasher?

Not before we look. If the repair is not worth it, we say so, but many are well worth fixing. We never push a repair that is not worth it, but many older dishwashers are well worth fixing when the cause is found.

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Still seeing Er 13?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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