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Error code · Dishwasher

Electrolux Dishwasher Code Hd / HO: Heating Water Delay

On Electrolux built-in dishwashers of the Durham platform, the ICON, EI24CD35, EI24ID30, EI24ID50, EW24ID70 and EW24ID80 models, Hd or HO is a normal heating message, not an error. The dishwasher is warming the water to the…

Low risk · DIY check OK
Code
Hd / HO
Appliance
Dishwasher
Brand
Electrolux
Warranty
30-day workmanship

What Hd / HO means

On Electrolux built-in dishwashers of the Durham platform, the ICON, EI24CD35, EI24ID30, EI24ID50, EW24ID70 and EW24ID80 models, Hd or HO is a normal heating message, not an error. The dishwasher is warming the water to the best temperature before it continues, and each degree of rise can take about a minute or two. On the older EWDW6505G and EIDW6305G dishwashers the same idea appears as HD flashing. If the water coming in is cold, the pause lasts longer, and the dishwasher simply waits.

Common causes of Hd / HO

  • Cold water entering the dishwasher
  • Long distance from the water heater
  • Normal heating phase of the cycle
✓ One safe check you can try

1. Let the cycle continue. No action is needed. 2. If you want shorter waits, run the hot tap at the kitchen sink until the water turns hot before you start the dishwasher. 3. Make sure your home water heater is set to a sensible temperature. 4. If the message stays for hours with no progress, call us.

! Why to stop there
  • If the pause never ends, the heater circuit or the temperature sensor may not be doing their job, so we test both.
  • We check that the water coming in is hot enough to begin with.
  • We tell you plainly when nothing needs fixing, and the price is in writing if it does.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
Hd / HOHd / HO questions
Is Hd a problem?

No. It means the dishwasher is heating water and has paused until it reaches the right temperature. The dishwasher is simply waiting for the water to reach the right temperature, which is a normal part of a heated wash and not a problem.

Why does it take so long?

Colder inlet water takes longer to heat. In winter you may notice a longer pause. In winter the pipes bring colder water to the dishwasher, so the heating stage takes longer than it does in summer.

When should I call you?

If the dishwasher sits on this message with no progress for a very long time, and the dishes come out cold and dirty. If it sits on this message for a very long time and the dishes come out cold and dirty, the heating may not be working.

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Still unsure about Hd / HO?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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