Error code · Range

Electrolux Radiant Range Code E13: Surface Control Memory Error

Medium · inspection needed

Code: E13
Appliance: Range
Brand: Electrolux
Warranty: 30-day workmanship

What E13 means

E13 on Electrolux radiant electric ranges with electronic surface element control, such as the EW30ES65GS, EW30EF65GS and EI30ES55JS, means the surface control found a bad EEPROM. The EEPROM is the small memory chip that stores the control's settings, and when it cannot be read correctly the cooktop stops. This applies to slide-in and Wave-Touch freestanding ranges. You see the code and the surface elements do not heat as usual.

Common causes of E13

Surface control memory (EEPROM)
ESEC surface control board
Power interruption that corrupted the settings

✓ One safe check you can try

1. Cut power at the breaker for half a minute, then switch it back on. 2. Check whether a power outage or surge happened recently. 3. Try one surface element to see whether the code returns. 4. If E13 stays, call us.

! Why to stop there

A memory error usually points to the control board, but we confirm that nothing else is causing it, such as power quality.
We look at the connections to the board first.
If a board is needed, you see a written quote first, and our work is covered for 30 days.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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E13E13 questions

What is an EEPROM?

It is a memory chip that holds the control's settings. When the control cannot read it correctly, it reports E13 and stops the surface elements.

Could a power surge cause E13?

It might. A surge or outage can corrupt the stored data. We ask about recent power events and check the board before we suggest a part.

Is it worth repairing?

If the board is needed, we tell you the price in writing first and give an honest view on whether a repair makes sense for an older range.

Book a visit

Still seeing E13?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150