Error code · Dishwasher

Electrolux Dishwasher Code i20: Water Not Draining

Medium · inspection needed

Code: i20
Appliance: Dishwasher
Brand: Electrolux
Warranty: 30-day workmanship

What i20 means

The i20 message on Electrolux built-in dishwashers of the Durham platform, the ICON, EI24CD35, EI24ID30, EI24ID50, EW24ID70 and EW24ID80 models means the dishwasher did not drain completely. The drain has to empty the tub within a set time, and here it did not. Standing water in the bottom is what most owners notice, along with an unfinished cycle. Common causes outside the dishwasher are a blocked disposer knockout plug, a pinched drain hose, or a hose that is not high enough under the counter.

Common causes of i20

Disposer knockout plug still in place
Drain hose blocked or pinched
Drain hose too low under the counter
Drain pump or filter blocked

✓ One safe check you can try

1. If the dishwasher drains into a disposer, make sure the knockout plug was removed from the disposer inlet. 2. Check the drain hose for a kink or a blockage. 3. Confirm the hose rises at least 32 inches from the floor. 4. Press Cancel, or switch the breaker off or unplug the dishwasher for three minutes, then try again.

! Why to stop there

If the hose and plug are fine and i20 returns, the drain pump or its filter area needs testing.
We check the high loop or air gap, which can let sink water back up.
We tell you the price in writing before we begin.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Dishwasher codes

PRESS STARTElectrolux Dishwasher Message PRESS START: Close the Door i61Electrolux Dishwasher Code i61: Water Too Hot i70Electrolux Dishwasher Code i70: Temperature Sensor Out of Range i80 / i81Electrolux Dishwasher Codes i80 and i81: Automatic Door Opener i90Electrolux Dishwasher Code i90: Control Memory or Display Data Error iB0Electrolux Dishwasher Code iB0: Sensor Calibration Not Finished iC0Electrolux Dishwasher Code iC0: Display Not Communicating iC1 / iC2Electrolux Dishwasher Codes iC1 and iC2: Internal Communication

i20i20 questions

What is a knockout plug?

It is a small plug in a new garbage disposer inlet that blocks the dishwasher hose. It must be removed for the dishwasher to drain.

Why does the hose need to be 32 inches high?

A raised hose stops sink water from running back into the dishwasher. Without it, draining can fail. A raised hose or high loop stops dirty sink water from running back into the dishwasher, and without it the drain can fail or smell.

How do I clear i20?

Press Cancel or switch the dishwasher off for a few minutes, as above. If the drain problem remains, i20 returns. Press Cancel or switch the dishwasher off for a few minutes as in the steps above, but if the drain problem is still there, i20 comes back.

Book a visit

Still seeing i20?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150