Error code · Cooktop

Electrolux IQ-Touch Cooktop Code C X X: Zone Error Flashing

Medium · inspection needed

Code: C X X
Appliance: Cooktop
Brand: Electrolux
Warranty: 30-day workmanship

What C X X means

This is the error display on Electrolux IQ-Touch electric cooktops such as the EI30EC45KS and EI36EC45KS. The control flashes the letters C, X, X in the cooking zone that has the problem. If that zone is also hot from cooking, the display adds an H to the flashing letters so you know to keep your hands away. The zone with the error will not be usable while the message shows, and the other zones may keep working normally.

Common causes of C X X

The control board reading for the zone that is flashing
The touch panel and its connection to the control
The element and wiring for that single zone
Line voltage supply to the cooktop

✓ One safe check you can try

1. Turn off every zone and let any hot zone cool completely before touching the glass. 2. Cut power to the cooktop at its supply, restore it, and see whether the display clears. 3. Write down which zone was flashing and whether an H was showing with it. 4. If the letters come back, stop using that zone and give us the zone position and the exact characters you saw.

! Why to stop there

A power cycle clears a one-time glitch but cannot tell us whether the zone circuit is sound, so we test that zone's control and element circuit.
We check the line voltage reaching the cooktop to rule out a supply problem before replacing anything.
You get a written price before any work begins, and our repair carries a 30-day workmanship warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Cooktop codes

HEElectrolux Cooktop Code HE: Hot Element Warning Sb / SFElectrolux IQ-Touch Cooktop Codes Sb and SF: Sabbath Mode E 61-E 65Electrolux ICON Induction Cooktop Codes E 61 to E 65: Zone Sensor Too Hot E 71Electrolux ICON Induction Cooktop Code E 71: Generator Timing Lost E 74Electrolux ICON Induction Cooktop Code E 74: Generator Link Error E 76 / E 77Electrolux ICON Induction Cooktop Code E 76 / E 77: Communication or Heat Sink Sensor E - XXElectrolux Wave-Touch Cooktop Code E - XX: Timer Display Error E XX (hybrid)Electrolux Wave-Touch Hybrid Cooktop Code E XX: Zone Lights Plus Timer Digits

C X XC X X questions

Why does only one zone show C X X?

The control reports the error in the zone where it detects the problem. That points us to the circuit for that zone first, rather than to the whole cooktop.

What does the H next to the letters mean?

It means that zone is still hot from cooking. The H is a warning to stay clear of the glass, and it goes away on its own once the surface cools down.

Can I keep cooking on the other zones?

The other zones may work, but we suggest you stop and call us if the message returns after a power cycle. Running a cooktop that is reporting an error is not something we recommend.

Book a visit

Still seeing C X X?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150