Error code · Microwave

Electrolux Microwave Code E-04: Sensor Cooking Did Not Finish

Low risk · DIY check OK

Code: E-04
Appliance: Microwave
Brand: Electrolux
Warranty: 30-day workmanship

What E-04 means

On the current Electrolux built-in side-swing and over-the-range microwaves, such as the EMBS2411AB and EMOW1911AS, E-04 shows during sensor cooking when the sensor does not detect vapor properly. This does not apply to popcorn. The oven turns off, so the food is not finished. It can happen if the food or dish does not give off steam the way the sensor expects, if the door was opened, or if the sensor cannot read well.

Common causes of E-04

Food that gives off little steam
Covered or wet dish that changes the vapor
Moisture sensor if E-04 repeats on many foods

✓ One safe check you can try

1. Open the door and check the food, which may be partly cooked. 2. Continue cooking manually with a time and power level. 3. Wipe the inside of the oven and the dish so steam can reach the sensor. 4. Try sensor cooking again with a different food. If E-04 repeats on many foods, call us.

! Why to stop there

Some foods do not suit sensor cooking, so we first sort out whether the food or the sensor is the problem.
We run a sensor cycle to see whether it detects steam as it should.
We quote in writing first, and we tell you plainly if nothing is wrong.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave codes

ENJOY YOUR OVENElectrolux Microwave Message ENJOY YOUR OVEN: Power Was Restored ERRORElectrolux Microwave Message ERROR: Entry Not Accepted CHILD LOCK ONElectrolux Microwave Message CHILD LOCK ON: Control Panel Locked DEMO ONElectrolux Microwave Message DEMO ON: Demonstration Mode DURING DEMO NO OVEN POWERElectrolux OTR Convection Microwave: DURING DEMO NO OVEN POWER

E-04E-04 questions

Does E-04 mean the microwave is broken?

Usually not. It means the sensor did not detect vapor properly on that cycle and the oven stopped. The food or the dish is the first thing to check.

Can I just finish cooking manually?

Yes. Set a time and power level yourself and continue. That is the right step when sensor cooking stops, and you should check that the food is hot all the way through as it heats.

When should I call you?

Call us if E-04 appears on many different foods, or on foods that worked well with sensor cooking before, since that points to the sensor and not to the food.

Book a visit

Still unsure about E-04?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150