Error code · Ice Maker

Electrolux Ice Maker Shows ER: Thermistor Outage

Medium · inspection needed

Code: ER
Appliance: Ice Maker
Brand: Electrolux
Warranty: 30-day workmanship

What ER means

ER is what the owner sees on the Electrolux ICON and IQ under-counter ice makers, such as the EI15IM55GS, E15IM60GSS and E15IM60GPS, when a temperature sensor circuit stops working. The unit stops all its functions and shows ER, and in service mode the display alternates SP and ER with a number that names the exact error. So ER is what you see on the panel, and the numbered E codes, like E1 or E7, tell us which sensor is the problem.

Common causes of ER

One of the temperature sensors
Sensor wire or connector
Control board that watches the sensors

✓ One safe check you can try

1. Check that the unit is plugged in and the outlet has power. 2. Make sure the door is fully closed and nothing is wedged against it. 3. Look at the display and write down whether it shows only ER. 4. Leave the cabinet closed and do not touch the sensors, then call us and tell us the display shows ER.

! Why to stop there

ER says a sensor outage stopped the unit, but only service mode names which one, so we read it.
We test the named sensor and its wiring before changing a part.
We quote the repair in writing, and you decide before work begins.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Ice Maker codes

E5Electrolux Ice Maker Code E5: Thermistor 1 Out of Range, +10 F E6Electrolux Ice Maker Code E6: Thermistor 1 Out of Range, -10 F E7Electrolux Ice Maker Code E7: Thermistor 2 Open or Shorted E8Electrolux Ice Maker Code E8: Thermistor 3 Open or Shorted E9Electrolux Ice Maker Code E9: Thermistor 4 Open or Shorted P1Electrolux Ice Maker Code P1: Drain Pump Circuit High Water CLElectrolux Under-Counter Ice Maker Shows CL: Clean Cycle Running CLEAN / DOOR / LOCKElectrolux 15-Inch Ice Maker CLEAN, DOOR and LOCK Messages

ERER questions

What does ER mean?

It means a temperature sensor outage stopped the unit. The exact reason is a numbered error such as E1 or E9, which we read in service mode and then use to decide the repair.

Why is nothing working?

The control stops all functions when it cannot trust a sensor, so it does not make ice at the wrong temperature. That is expected behavior with ER and not a sign of something worse.

Will unplugging it fix it?

A restart may not clear a real sensor problem, so we would not rely on it. If ER returns after you plug the unit back in, call us and mention what the display shows.

Book a visit

Still seeing ER?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150