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Model library · Electrolux Microwave

EMOW1911AS

Electrolux EMOW1911AS Over-Range Microwave Repair

Most common issues on this model

  1. Wall plate and bracket fit after installation
  2. Vent setup: recirculating or ducted to the outside
  3. Convection heating and its fan
  4. Bottom control panel response

Electrolux lists the EMOW1911AS as a convection microwave for mounting over the range, 30 inches wide, with its controls along the bottom edge. It is listed as a current model and mounts on a wall plate above a 30-inch range. Most of the calls we get on a newer microwave like this start with how it was installed, not with a failed part.

An over-the-range unit has to be fastened to the wall plate and the cabinet above it, and its vent has to be set up either to recirculate or to exhaust outside. If the fan seems weak or noisy, we check the vent setup and the damper before the motor. If food does not brown in convection mode, we test the heating element and the fan that moves the air. A keypad that misses presses leads us to the control board.

The plate on the unit gives the full model and serial, and we read it before ordering anything. A written price comes ahead of the work, and our repairs are guaranteed for 30 days.

Key features

  • Mounts over the range; 30 inches across
  • Convection cooking
  • Controls along the bottom edge
  • Hangs from a wall plate
  • Current model
EMOW1911ASEMOW1911AS questions
My new EMOW1911AS vent seems weak. Is the fan bad?

Not necessarily. First we check whether the vent is set for recirculating or for ducting outside, and whether the damper opens. Many weak-vent calls are setup issues. If the setup is right, we test the motor.

What does a wall plate have to do with repairs?

The microwave hangs from a wall plate and a bracket at the top. If it is loose or crooked, the door may not line up and the vent may not seal. We check the mounting before blaming the microwave.

Why would convection not brown my food?

The convection mode needs its heating element and a fan that circulates the air. We test both. The microwave function uses different parts, so a microwave that heats fine can still have a convection issue.

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