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Error code · Ice Maker

Electrolux 15-Inch Ice Maker CLEAN, DOOR and LOCK Messages

The Electrolux 15-inch ice makers, models UL15IM20RS and UR15IM20RS, use three plain-word messages. CLEAN is a reminder that comes every six months. DOOR is an alarm that sounds when the door has been open for five…

Low risk · DIY check OK
Code
CLEAN / DOOR / LOCK
Appliance
Ice Maker
Brand
Electrolux
Warranty
30-day workmanship

What CLEAN / DOOR / LOCK means

The Electrolux 15-inch ice makers, models UL15IM20RS and UR15IM20RS, use three plain-word messages. CLEAN is a reminder that comes every six months. DOOR is an alarm that sounds when the door has been open for five minutes. LOCK flashes when you press keys while the controls are locked. None of the three is a failure. They are prompts, and each clears with a simple action, though a CLEAN reminder that you ignore can lead to slower ice.

Common causes of CLEAN / DOOR / LOCK

  • Six months since the last cleaning
  • Door left open or not latched
  • Keypad pressed while locked
✓ One safe check you can try

1. For CLEAN, press ON/OFF to clear the reminder, and plan the cleaning soon. 2. For DOOR, close the door fully and make sure nothing blocks it. 3. For LOCK, do not keep pressing keys, since the control is locked on purpose. 4. If a message keeps returning after you act, call us.

! Why to stop there
  • These are prompts, so the open question is a door that will not stay closed or a keypad that acts on its own.
  • We check the door seal and latch if DOOR keeps coming back.
  • You see a written price before any work, and we tell you if nothing needs repair.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
CLEAN / DOOR / LOCKCLEAN / DOOR / LOCK questions
Why does CLEAN appear?

The ice maker reminds you every six months to clean it. Pressing ON/OFF clears the reminder, but the cleaning itself still needs to be done if you want the best ice quality.

Why does DOOR sound?

The alarm tells you the door has been open for five minutes. Closing it stops the alarm, and it also keeps the cold air in and the ice from melting in the bin.

What does a flashing LOCK mean?

You pressed keys while the controls were locked. Nothing is wrong with the machine. It simply ignores the keys until the controls are unlocked again.

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Still unsure about CLEAN / DOOR / LOCK?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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