Electrolux Dishwasher Code i5E: Drain Pump Rotor Locked
Electrolux ICON built-in dishwashers like the EI24ID50QS and EW24ID70QT show i5E when the drain pump rotor is locked. The pump cannot turn, so the dishwasher cannot empty itself. The most common sight is a tub that…
- Code
- i5E
- Appliance
- Dishwasher
- Brand
- Electrolux
- Warranty
- 30-day workmanship
What i5E means
Electrolux ICON built-in dishwashers like the EI24ID50QS and EW24ID70QT show i5E when the drain pump rotor is locked. The pump cannot turn, so the dishwasher cannot empty itself. The most common sight is a tub that stays full of dirty water, with the cycle stopped and the code on the display.
Common causes of i5E
- Debris jammed in the drain pump
- Drain pump motor seized
- Pump impeller damaged
- Motor control board drive to the pump
1. Open the door after the dishwasher has stopped and look at the tub. 2. Bail out the water with a cup or small bowl. 3. Clean the filter and sump carefully, looking for glass, seeds, labels and bones. 4. Close the door and run a short drain or rinse. If i5E returns, call us.
- A stuck rotor means a blockage or a failed pump, and we find out which by inspecting the pump itself.
- We confirm the control is driving the pump before replacing anything.
- The price comes in writing before any work, and the repair has a 30-day warranty.
Other Dishwasher codes
What causes a locked drain pump?
Usually something hard got past the filter, such as a piece of glass or a bone. A worn pump can also seize.
Is the leftover water harmful to the floor?
Not in the tub. Keep the door closed to avoid splashes, and bail it out before we arrive if you can.
Will it start working again by itself?
Rarely. If a blockage was the only problem, clearing it can fix it, but a seized pump will not recover without repair.
Still seeing i5E?
A technician diagnoses it on site and gives you the price in writing before any work starts.