Error code · Washer

CALL SERVICE on an Electrolux Front-Load Washer Install Cycle

Medium · inspection needed

Code: CALL SERVICE
Appliance: Washer
Brand: Electrolux
Warranty: 30-day workmanship

What CALL SERVICE means

CALL SERVICE can appear while an Electrolux Wave-Touch or IQ-Touch front-load washer in the EWFLW65H or EIFLW55H series, such as the EWFLW65HIW or EIFLW55HMB, runs its Install Cycle. During that test the washer found an electronic, wiring or water-flow trouble that it cannot sort out alone, so it stops and prints the message. Washers like these are older and still common in Houston, and we repair them and tell you if a repair is not worth it.

Common causes of CALL SERVICE

Water supply or hose problems found during the Install Cycle
Wiring or connectors between the control and washer parts
The control or a sensor the Install Cycle checks

✓ One safe check you can try

1. Recheck the installation: hoses on the right inlets, both faucets fully open and the drain hose seated in the standpipe. 2. Make sure the washer sits level and no hose is pinched behind it. 3. Start the Install Cycle again. 4. If CALL SERVICE shows once more, unplug the washer and call us.

! Why to stop there

The message does not name the part, so we find out whether water, wiring or the control is behind it.
We test the washer before we suggest any replacement.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

SU dSElectrolux Washer Message SU dS: Too Many Suds Detected TOO MUCH DETERGENTElectrolux Washer Message "TOO MUCH DETERGENT" EF2Electrolux Washer Code EF2: Too Much Detergent EF5Electrolux Washer EF5: Hot and Cold Water Mix-Up EF8Electrolux Washer Code EF8: Stuck Key HO SEElectrolux Washer Message HO SE: Hoses on the Wrong Inlets LOCElectrolux Washer Message LOC: Control Lock Is On NO WATERElectrolux Washer Message NO WATER: Install Cycle Cannot Fill

CALL SERVICECALL SERVICE questions

What does CALL SERVICE mean on my washer?

The Install Cycle found something it could not clear, such as an electronic, wiring or water-flow issue. The washer stops until the cause is checked, which is why you see the message.

Can I just run the Install Cycle again?

Yes, after you recheck the hoses, faucets and drain. If the same message returns, the cause is probably not the setup, and the washer needs to be tested.

Does CALL SERVICE mean my washer is ruined?

Not at all. We find the cause first and tell you honestly what a repair would involve. Many of these washers are older, and we also say plainly if a repair is not worth it.

Book a visit

Still seeing CALL SERVICE?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150