Error code · Washer

Electrolux Washer E42 Error: Door Lock Not Recognized

Medium · inspection needed

Code: E42
Appliance: Washer
Brand: Electrolux
Warranty: 30-day workmanship

What E42 means

E42 on an Electrolux Wave-Touch or IQ-Touch front-load washer such as the EWFLW65HIW, EIFLW55HIW, EFLS627UTT or ELFW7637AT means the control cannot recognize the door lock, which the chart calls a door lock device failure. Until the lock reads correctly the washer will not start. Washers of this age are still running in many Houston laundry rooms, and we say plainly when a repair makes no sense.

Common causes of E42

The door lock device
The latch and striker not engaging
The wiring from the lock to the control
The main control board

✓ One safe check you can try

1. Open the door and make sure nothing, such as a sock or debris, is blocking the latch. 2. Close the door firmly and listen for a click. 3. Look at the latch and the striker to see that both are working and line up. 4. If E42 stays after that, call us and do not force the door.

! Why to stop there

E42 and E41 look alike, so we test the lock and the switch separately.
We check the wiring before replacing the lock.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

SU dSElectrolux Washer Message SU dS: Too Many Suds Detected TOO MUCH DETERGENTElectrolux Washer Message "TOO MUCH DETERGENT" EF1Electrolux Washer Code EF1: Clogged Drain Pump EF2Electrolux Washer Code EF2: Too Much Detergent EF5Electrolux Washer EF5: Hot and Cold Water Mix-Up EF8Electrolux Washer Code EF8: Stuck Key HO SEElectrolux Washer Message HO SE: Hoses on the Wrong Inlets LOCElectrolux Washer Message LOC: Control Lock Is On

E42E42 questions

What is the difference between E41 and E42?

E41 is about the door switch reading open. E42 is about the control not recognizing the door lock. They look alike, so we test the switch and the lock separately.

Is E42 the door lock failing?

It can be, but the latch, the striker or the wiring may also be involved. We test the lock and its wiring to be sure before we suggest a part.

Can I force the door lock to work?

No. Forcing the door or the lock can damage the latch and make the repair bigger. If the door will not latch normally, leave it and call us.

Book a visit

Still seeing E42?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150