Error code · Washer

Electrolux Washer Door Signals Disagree (E49)

Medium · inspection needed

Code: E49
Appliance: Washer
Brand: Electrolux
Warranty: 30-day workmanship

What E49 means

E49 on Electrolux Wave-Touch and IQ-Touch front-load washers in the EWFLW65H and EIFLW55H series, such as the EWFLW65HSS and EIFLW55HIW, is listed as door incongruence between the door line and the door sense. The two door signals do not agree. The washer will not run until they match. That comes from the chart for the 2008 to 2010 washers, and later ones may follow it.

Common causes of E49

The door lock
Wiring that carries the two door signals
The main control board

✓ One safe check you can try

1. Open the door and check for debris or a sock caught at the latch. 2. Shut the door and listen for the latch to catch. 3. Unplug the washer briefly, then plug it back in and try a short cycle. 4. If E49 persists, call us.

! Why to stop there

Two signals that do not agree could be a lock, wiring or control problem, so we test each.
We start with wiring and the lock.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

SU dSElectrolux Washer Message SU dS: Too Many Suds Detected TOO MUCH DETERGENTElectrolux Washer Message "TOO MUCH DETERGENT" E93 / E97Electrolux Washer E93 / E97: Console or Main Board Control Problem E94Electrolux Washer Code E94: Main Board Control Problem E95Electrolux Washer E95: Memory Chip Communication E98 / E9FElectrolux Washer Codes E98 and E9F: Console Control and Communication EA1Electrolux Washer Code EA1: Power Frequency Outside Its Limits EA2 / EA3Electrolux Washer EA2 and EA3: Supply Voltage Too High or Too Low

E49E49 questions

What does door incongruence mean?

It means the two door signals, the door line and the door sense, do not agree. The washer will not trust the door state, so it will not run until they match.

Can E49 be fixed?

Usually, yes, once we find out which part is behind it. We start with the lock and the wiring that carry the two signals, then check the control.

Can I override the door check?

No. The door check is a safety measure and it cannot be bypassed. If E49 stays, the door circuit needs to be tested and repaired.

Book a visit

Still seeing E49?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150