Error code · Washer

Electrolux Washer E5C: High Voltage at the Motor Control

High · stop use, call now

Code: E5C
Appliance: Washer
Brand: Electrolux
Warranty: 30-day workmanship

What E5C means

E5C on Electrolux front-load washers of the Wave-Touch and IQ-Touch type, such as the EWFLW65HIW and EIFLW55HIW, means the motor control board saw a higher voltage than it expects. The cause may be the power coming into the house or a problem on the board that reads it. The display shows E5C and the washer stops. Washers like this are older now but still common around Houston, and we will be honest about whether a repair is a good use of your money.

Common causes of E5C

The supply voltage at the outlet
The wiring between the outlet and the washer
The motor control board that measures the voltage

✓ One safe check you can try

1. Turn the washer off and note whether lights or other appliances on the same circuit act oddly. 2. Plug the washer straight into the wall outlet, not an extension cord or a worn adapter. 3. Restart a short cycle once. 4. If E5C returns, stop using the washer and call us.

! Why to stop there

The code points to high voltage but does not say whether the supply or the board is wrong, so we test the incoming power first.
If the supply is normal, the control board is the next suspect.
We put the price in writing first, and our workmanship carries a 30-day warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

SU dSElectrolux Washer Message SU dS: Too Many Suds Detected TOO MUCH DETERGENTElectrolux Washer Message "TOO MUCH DETERGENT" E95Electrolux Washer E95: Memory Chip Communication E98 / E9FElectrolux Washer Codes E98 and E9F: Console Control and Communication EA1Electrolux Washer Code EA1: Power Frequency Outside Its Limits EA2 / EA3Electrolux Washer EA2 and EA3: Supply Voltage Too High or Too Low EA5 / EAEElectrolux Washer Codes EA5 and EAE: Voltage and Line Relay Sensing EF1Electrolux Washer Code EF1: Clogged Drain Pump

E5CE5C questions

Is E5C a problem with my house wiring?

It can be, which is why we check the voltage at the outlet first. If the power coming in is normal, the board that reads the voltage becomes the focus of the repair instead.

Should I keep using the washer?

No. High voltage is hard on electronics, so after the code returns leave the washer off and call us. One restart is fine, but do not keep cycling it.

Can the power company help?

If we find the supply voltage is outside its limits, the utility or an electrician is the right contact for that part. We will tell you plainly what we measure and what it means.

Book a visit

Still seeing E5C?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 979-9150